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Wayne1945
10-19-2007, 03:33 PM
I just got my own domain name and started getting email through bluehost. Set it up to run through Outlook Express both at work and at home (POP secure)
It would but everytime OE looks for mail I get the following message

"The server you are connected to is using a security certificate that could not be verified."

"A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
Do you want to continue using this server?"

"Yes No"

Is this a bluehost issue or something I need to address from my end?

areidmtm
10-19-2007, 03:39 PM
When setting up your email account in outlook, uncheck use SSL and use port 25

Early Out
10-19-2007, 03:45 PM
The problem is that the security certificate is in Bluehost's name, but the mail server you're trying to connect to is mail.yourdomain.com. The security certificate is a shared one - it isn't unique to your domain.

The name mismatch throws Outlook Express (and Outlook) for a loop. You can override it, but the next time you launch OE, it will complain about it again. Other email client programs can be told to remember that they should ignore the warning, but not the Outlook family.

As areidmtm has said, best to uncheck SSL (both incoming and outgoing), and use port 110 for incoming, and port 25 (or 26, if your ISP blocks 25) for outgoing.

Wayne1945
10-21-2007, 10:58 AM
Thanks. I got it sorted out.