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View Full Version : Admins: Writable Session Save Path () in "php.ini"


lbwd
12-08-2007, 06:55 PM
Can someone take the comment off "Writable Session Save Path ()" in php.ini so that it works? The default is temp but SugarCRM uses this one. If this can be done, SugarCRM Open Source will work...

http://aycu34.webshots.com/image/37433/2002336120072780285_rs.jpg

Thanks.
User Account: myssevco
Basil
12-08-2007, 06:58 PM
You can adjust it in your own php.ini file.

I wonder if bluehost messed up the tmp folder.. the default should work.
lbwd
12-08-2007, 07:38 PM
I found the php.ini file in the /etc directory via ftp through my file browser. It's blank. Now what? :confused:
Basil
12-08-2007, 08:36 PM
You make a php.ini file in the directory with the sugarcrm installar and add "session.save_path = /home/bhuser/tmp", something along those lines. It has to point to a directory that exists.
lbwd
12-08-2007, 09:14 PM
Doesn't seem to work for me. Thanks for helping with it. :) Any ideas, administrators?
Early Out
12-09-2007, 12:12 AM
There are no "administrators" here. This is a user-to-user forum, not a BH support site. You might have better luck contacting BH directly, using Live Chat. (Probably best to wait for normal business hours in Utah - the Live Chat is active 24x7, but I believe with reduced staff at night and on weekends.)
lbwd
12-09-2007, 10:53 AM
Just submitted a support ticket. Thanks for making me aware that there are no admins or tech support employees on here.
Early Out
12-09-2007, 11:13 AM
Once in a while, a BH admin type will pop in, but you can't count on having them see your post.

Support tickets can take quite a while (that part of the system always seems to be a little overloaded). If you don't get a response in a couple of days, phone or Live Chat is your best bet. Hope they can point you in the right direction - maybe a user who has seen this before will pop in here and post something.
Basil
12-09-2007, 12:08 PM
http://www.bluehostforum.com/showthread.php?t=7612
Note that it should be session.save_path, not sessions.save_path.

My phpinfo() says the session.save_path is set to /tmp, and I don't use any php.ini files, I do not have fastcgi enabled, so this is the setting by default. If it isn't you may want to tell support, because it should work without modification.

I'm interested in seeing what the problem is.