Critical Error

[maccalennon]

Hello everyone, Im really hoping that someone can help with this problem.

I am the co-admin of www.beatleboards.com and Bluehost are our hosts. The owner of the site tried to convert our forum to PHPBB3 but the conversion failed and we now get this message when we try and click on the forum icon from our homepage
"phpBB : Critical Error Could not connect to the database"

The problem that we have is that the owner is not around very often and not answering emails so all the members are in limbo waiting for news of this can be resolved. So i am hoping I can take the bull by the horns and get this resolved.

So my question is two fold.

1. Is there anyway that i can resolve this problem (with your help) without relying on the owner?

or

1. If I were to create a new forum, is there anyway to transfer the old posts and members from the old forum.

Your advice on this was would be much appreciated.

thank you
regards

[silentcollision]

Hello everyone, Im really hoping that someone can help with this problem.

I am the co-admin of www.beatleboards.com and Bluehost are our hosts. The owner of the site tried to convert our forum to PHPBB3 but the conversion failed and we now get this message when we try and click on the forum icon from our homepage
"phpBB : Critical Error Could not connect to the database"

The problem that we have is that the owner is not around very often and not answering emails so all the members are in limbo waiting for news of this can be resolved. So i am hoping I can take the bull by the horns and get this resolved.

So my question is two fold.

1. Is there anyway that i can resolve this problem (with your help) without relying on the owner?

or

1. If I were to create a new forum, is there anyway to transfer the old posts and members from the old forum.

Your advice on this was would be much appreciated.

thank you
regards

Have you checked you entered the right database details?

[maccalennon]

hi i havent entered anything the conversion was attempted by my co admin and owner of the forum. He has since gone missing so im trying to resolve this myself

[felgall]

The most likely thing to have gone wrong to cause the error you are getting is if the person who did the upgrade did it on a backup copy running on their own computer (the best way to do the upgrade so as to avoid exceeding cpu limits) and then uploaded it back to the live site after the upgrade was finished and checked.

Presumably the parameters for accessing the database on their computer are not quite the same as on the live copy and when they uploaded the files they forgot to go in and edit the config.php file to change the $dbname, $dbuser, and $dbpasswd values back to those needed for the live copy. Unless you have access to update that file and know what the correct values it should contain are there isn't anything you can do.