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View Full Version : Hacked! Please help, don't know what to do!


swruler9284
02-20-2008, 07:49 PM
Okay, I have a small, un-obtrusive website for friends and family at netsua.com, which is a sub-domain of teentechbuzz.com. And two days ago, we were hacked. How? I don't know. Both sites were using a slightly outdated wordpress. We updated it, we changed the password, they still got in. All they did (at first) was make an index.html that overrided the index.php.

We had a little fight like this for a day or two, then we tried wiping out the database. It didn't work, they still got through. Then they wiped out all of the files on my site. (netsua.com) Luckily, I had backed them up the day before, and they're safe and sound on my computer, but I don't know what to do.

They are still able to get in, even after changing the password 2, 3, even 4 times. I'm at a loss. Please help me! I'll answer any questions with more details! Is this a bluehost problem? Should I be calling them requesting them to fix this security hole, or is it my fault? Please help!

Basil
02-20-2008, 08:36 PM
Are you using any plugins? Are there any files you don't recognize on the site?

swruler9284
02-21-2008, 05:59 AM
I was, and then I disabled them. Any files? Well, now they've deleted all the files - at least for my subdomain. I'm not really sure what to look for, though on the main domain.

phaselight
02-21-2008, 01:53 PM
Not sure if this helps, but here is an official link on how to secure your installation: http://codex.wordpress.org/Hardening_WordPress

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