Hosting account deactivated

[businessmgmt]

After sign up, I get an e-mail that my account disabled because of suspicion activity! and here is this mail details:
Due to certain items contained in the account information (in your case it does involve the issue you mentioned previously), this account was flagged for a suspicion of fraud. For security reasons, this flag caused the system to deactivate your account...

And for solve this problem, they offered "fax or email a copy of your photo ID and the front and back of the credit card that was charged. You can white out all but the last four card numbers on the card front",
but I sign up with a virtual credit and don't have any scan. also I live outside US and don't have Photo ID and passport. what can I do to active my account?

[Early Out]

This is a user-to-user forum, not a BH support site, so it's unlikely that anyone here can tell you how to resolve this issue. You'll have to contact BH directly - use Live Chat (big blue button on the bluehost.com page).

But if you can't provide BH with any proof of your identity, I think you're going to have a problem! You will probably just have to get your money back.

[businessmgmt]

Yes, I know that here isn't a BH support but I think maybe it'll occur for somebody like me. So, thanks for your guidance.:)