Does bluehost have an uptime report based on historical data?

[Priorityx]

Today was the first day my use of my bluehost account changed from a non-critical hosting account to a critical hosting account. This morning I had downtime and slow server response for hours. This afternoon, the server went down again.

I read through the, now closed, Too Much Downtime thread and was not reassured by the comments claiming an extremely low percentage of downtime based on the number of servers.

My primary hosting provider, ICDSoft, provides an uptime report detailing the history of each server since it went online. Including the server name, the date the server was installed, the number of days since it was installed, the number of minutes it has been down since it was installed, and the percentage of uptime.

Does bluehost have a similar report. I have not been able to find any information other than a current status report. Which today, was obviously showing there was a substantial problem.

Simply put, without a means to compare, and based on today's experience, I will have to leave bluehost.

Given the parting shots by felgal and Evil_Dictator on the Too Much Downtime thread, I think bluehost users deserve to see the facts as to the reliability of bluehost. If the answer is no, bluehost does not provide a report documenting uptime on a per server basis, I'm sure many readers would like to know the reason they don't.

[felgall]

I haven't seen any stats from BlueHost that contain this information. The only stats I have available are those I keep myself for my own hosting account on box 186 which has had approximately 99.95% up time over the past 12 months and would have been a lot higher if someone else on the server hadn't installed a bad script that crashed the server and required several hours to bring it back up.

[bobdog]

Look, I'm getting tired of reading flame posts about these problems.

I have almost a dozen sites hosted by Bluehost, and all of them have been working fine for years.

Feel free to go somewhere else...and go complain there. This forum is for people to solve problems with creating/maintaining sites, coding problems, etc.

[greenman]

I found this site
http://uptime.besthostratings.com/viewreport.php?host=BlueHost

They let you add your own site and where it's hosted.
Once your box goes down, you get an email telling you about it.
Right now, there are only two boxes being watched.
Add your website (http://uptime.besthostratings.com/addsite.php) and find out for yourself
whenever your site is down. It looks like a pretty cool system.
If anyone has caveats about this service, please tell me.
I used it to decide whether to go with bluehost or not.

I forgot! There's also at least a status page, if not history here:
http://serverstatus.bluehost.com/

[Priorityx]

Flame? I suggest you focus on the question of why bluehost is afraid to publish hard data so customers can compare and make decisions on what is best for them.

It seems the tone goes something like this:

I have no problem, therefore bluehost has great uptime. On the other hand, a customer with an uptime problem has less value than I do, so their problem does not reflect on bluehost's uptime.

I asked a simple question. Where's the beef?

ICDSofts worst (that's worst, not best) server has an uptime average of 99.961%. That's not great, but it works out to 3 hours and twenty minutes a year over the 3 plus years that server has been online. I've seen over an hour and a half of down time today on bluehost. Then there are the days in the last year when email was delayed by hours or even overnight.

Bottom line, if anyone at bluehost has seen downtime of more than 3.5 hours in the last year, there are much better options out there.

But, cheer up, all those customers leaving will put an end to those pesky posts.:)

[redsox9]

The point of bobdog's post is that this is a user-to-user forum - we have no formal affiliation with BlueHost. Your suggestion would be better served being made directly to BH. The bottom line is that these posts regarding downtime and the like serve no purpose because we aren't BlueHost and -- you're right -- they are pesky. :)

[felgall]

But, cheer up, all those customers leaving will put an end to those pesky posts.:)

If we all leave then there wont be any posts in this forum at all because the BlueHost staff almost never visit these forums, all the posts here are from us customers.

Of course the vast majority of BlueHost customers are happy with the service provided, it is only those on the one or two servers that have problems (usually caused by another customer stuffing things up) who have anything to complain about regarding downtime. Those of us who are happy with the service here have no reason to leave.

[charlesp]

I think it is time for someone to close this thread.:)

[felgall]

I think it is time for someone to close this thread.:)

since you requested it.