What am I doing wrong?

[laserman70]

THanks for he help!!!

[Early Out]

It looks like you've told your FTP client that the server name is laserimaginggraphics.com.coreftp, and there is no such server, of course. The server name should be just laserimaginggraphics.com.

[laserman70]

I downloaded the file from bluehost it said to download can i manually change this?

[Early Out]

Not sure what you mean. What file did you download from BH?

CoreFTP is an FTP client program, like FileZilla, WS_FTP LE, and so on. In any such application, you tell it what server name to connect to, what your user ID and password are, and so on.

[laserman70]

THanks for the help!!!

[Early Out]

I've never seen that page, and can't find it at the moment. Please tell me how you got to it, starting from bluehost.com.

But the bottom line is the same - you need to configure your FTP client with the correct information to let you connect to your server. Use the manual settings it's telling you to use. Based on the error message you're getting, you've entered the wrong server name.

I'm not familiar with CoreFTP, but it looks like you need to select from the Sites menu, and either create a new site with that information, or correct the one you're trying to use to connect to BH.

[laserman70]

THanks for the help!!!

[Early Out]

Heres the link to the location.
http://69.89.31.215:2082/frontend/bluehost/ftp/configure.htmlThat's a link to your Control Panel. I can't login to your Control Panel. Please describe, in words, what you are clicking on to get to that page.

Edit - Never mind, I found it. It looks to me like there's a bug in there somewhere. Don't try to use the automatic setup.

In CoreFTP, create a new site. Give it a unique name. Then enter the info as follows:

FTP Username: laserim1
FTP Password: your BH password
FTP Server: ftp://laserimaginggraphics.com
FTP Port: 21

If that fails try laserim1@laserimaginggraphics as the username. If that fails, it's time to try to figure out what CoreFTP wants as a server name. Try ftp://www.laserimaginggraphics.com or ftp://ftp.laserimaginggraphics.com.

[laserman70]

Sorry, I went to my control panel. Then clicked on ftp accounts, then clicked on main account, then click on configure ftp account. That is where the page comes up to download the file under core ftp.
thanks

[Early Out]

If it's still refusing to cooperate, try WS_FTP. Since that's the one I use, I can provide detailed instructions. See this post (http://www.bluehostforum.com/showpost.php?p=40488&postcount=2).

[felgall]

You don't need to go into any of the FTP options in cPanel uless you need to give someone else FTP access to a part of your acount.

[laserman70]

If it's still refusing to cooperate, try WS_FTP. Since that's the one I use, I can provide detailed instructions. See this post (http://www.bluehostforum.com/showpost.php?p=40488&postcount=2).

Ok using that now.
it says cant get "www.laserimaginggraphics.com" host entry
connection failed laserimaginggraphics.com

guess this is why beginners should go with a more simple site. sorry to be a pain.
thanks

[Early Out]

Let's back up for a minute, here. I can't find laserimaginggraphics.com at all. Did you just register that name, like within the last day or so? If so, you'll have to wait for it to propagate through the DNS system before you can connect to it by name. It might take a couple of days.

You could connect with an IP address, but that may just confuse the issue. But if you're a new BH customer, BH should have sent you an email with instructions about how to use an IP address to connect while you're waiting for your domain name to propagate.

[laserman70]

I purchased the domain name about 2 weeks ago. I purchased 2 years of service through BH a week ago. They called me today to confirm my purchase.

[Early Out]

Just did a little more poking. That domain name is registered, but the nameservers aren't pointing to Bluehost, so if you're trying to set up your website on Bluehost, there's no way an FTP client can find the site.

You need to go to your domain registrar (appears to be register.com) and change the nameservers to ns1.bluehost.com and ns2.bluehost.com. This establishes the link between the domain name and the place where it's hosted.

[laserman70]

Just did a little more poking. That domain name is registered, but the nameservers aren't pointing to Bluehost, so if you're trying to set up your website on Bluehost, there's no way an FTP client can find the site.

You need to go to your domain registrar (appears to be register.com) and change the nameservers to ns1.bluehost.com and ns2.bluehost.com. This establishes the link between the domain name and the place where it's hosted.

Ok, just did that. It will take 24 to 72 hours to take effect.
once again thanks for the help.

[Early Out]

That should happen fairly quickly, but not instantly.

[laserman70]

Early Out, thank you for all the help. This is my first attempt at trying to put a site on the web. I thought dreamweaver was going to be the difficult part. lol
thanks
Gregg

[Early Out]

The nameservers for your domain are still pointing to register.com. Time to get back to the registrar and get some help over there with getting them pointing to the right place.

One lesson for the future - this would have been infinitely easier if you'd purchased your domain from BH.

[laserman70]

The nameservers for your domain are still pointing to register.com. Time to get back to the registrar and get some help over there with getting them pointing to the right place.

One lesson for the future - this would have been infinitely easier if you'd purchased your domain from BH.

DOMAIN NAME SYSTEM SERVERS (DNS SERVERS) Close
DNS Servers

You can view and make changes to your Domain Name System Servers (DNS Servers) at anytime by logging in here. If you elected not to set up your DNS Servers when you registered your domain name, your domain name automatically defaulted to Register.com's DNS Servers.
More info about DNS Servers.

that is right correct? that is what the page at register.com says
Existing DNS Server
ns1.bluehost.com
ns2.bluehost.com

[Early Out]

Now it's pointing to the right place! When I hit your domain, I get a directory listing at BH. You should now be able to connect with FTP. If you're going to build the site with Dreamweaver, you might as well use the FTP client built into DW. Instructions for configuring it are here (http://helpdesk.bluehost.com/kb/index.php?x=&mod_id=2&id=65).

Now all you have to do is create a website. Piece o' cake. ;)

[laserman70]

Now it's pointing to the right place! When I hit your domain, I get a directory listing at BH. You should now be able to connect with FTP. If you're going to build the site with Dreamweaver, you might as well use the FTP client built into DW. Instructions for configuring it are here (http://helpdesk.bluehost.com/kb/index.php?x=&mod_id=2&id=65).

Now all you have to do is create a website. Piece o' cake. ;)

lol, thanks Early Out. I appreciate all the help.
Gregg

[laserman70]

Tried through DW as well and still get the same thing. cannot connect to host. says remote host cannot be found.
I have tried 3 different ftp softwares, DW and everything else. I followed the directions to the dot. I have no idea, what is going on, is their a number to call someone with tech support?

[Early Out]

Use Live Chat - big blue button on bluehost.com.