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eaglefight
06-07-2008, 12:06 AM
When click the Fantastico De Luxe, the page can not be shown, and report virus by my antivirus sofeware.
The link http://login.bluehost.com/frontend/bluehost/fantastico/index.php
So where do you think is the http://login.bluehost.com/frontend/bluehost/fantastico/index.php located at index.php? in my own host? Please give me the path to find the http://login.bluehost.com/frontend/bluehost/fantastico/index.php the index.php file. So I can clean the virus in php file

Send several e-mail to support, only tell me nonsense of clearing the caches.

see the attached picture.

Seem the support person know nothing about this. I've cleaned the virus code in blog and bbs. but to fantastico in Cpanel.....

eaglefight
06-07-2008, 12:07 AM
that's what the support replied me:

Hello again Harris,

There is no virus; Fantastico is run directly off the server. Please check your anti-virus settings and clear your browser cache and cookies.

Thanks,
Chad

eaglefight
06-07-2008, 12:07 AM
Why don't you simply check whether there is virus code at the end of page http://login.bluehost.com/frontend/bluehost/fantastico/index.php , instand of insisting telling me the your server is safe? I don't make out the story to send you e-mails. It cost me time!

or just tell me where to locate http://login.bluehost.com/frontend/bluehost/fantastico/index.php

The virus code added at the end of index.php file.
I have cleaned the two links send you before. But can not even open fantastico.

Early Out
06-07-2008, 05:01 AM
This is a user-to-user forum, not a BH support site. "We" haven't sent you anything. You'll have to work with BH on this problem.