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bhbs
06-08-2008, 07:01 AM
Isn't this a fraudulent claim?

With the e-mails per hour limits, it is literally impossible to have this many e-mail accounts.

In fact, it's pretty much impossible to have 10% of that many accounts.

So I feel cheated, because now I'm "locked into Bluehost", and it would be yet another HUGE project to move stuff AGAIN, when Bluehost was supposed to solve the problems I was having elsewhere.

And now I also look like an idiot, because the people I convinced to move over to this new server company because they looked better are having problems with their e-mail.

And by not out-right saying that, "Oh, btw, you can only send 500 e-mails per hour for your WHOLE account, so make sure you take that into account", along with the HIGHLY proclaimed and touted "2,500 POP/Imap Email Accounts" feature (it's #4 on the list on the front page), it looks deceptive.

Has anyone found a good way around this problem???

(for example, we have 25 people on a "team" with a forwarders team list, so, dividing 500 by 25 gives you 20 e-mails to the team list per hour, and that doesn't count individual e-mails, which is extremely small and we are hitting the limit already, so e-mails are apparently disappearing into the void — AND we have a small-ish list of newletter subscribers (3000) so that is nearly impossible to take care of, too)

Early Out
06-08-2008, 07:08 AM
Two words: Google Groups. And one more word: Gmail. You can set up Gmail to handle email for your domain.

BH, like most other web hosts, is not really set up to be a mass-mailer (thank god).

Early Out
06-08-2008, 07:11 AM
By the way, there's no limit on incoming email, so it's entirely possible to set up hundreds of email accounts, and receive mail on all of them, without running into any limitations.

Barbouille
06-08-2008, 09:09 AM
Hi

The absolute maximum number of 500 emails per hour limitation imposed by Bluehost is more than I need for my site. So, no issue for me here. However, in order to expand my knowledge as to how email works or could work, I would be curious to get an answer to the following question:

Would that be possible to configure my thunderbird email client to receive mail on the Bluehost server (since there is no limit) but send mail using the Google mail smtp server so as to circumvent the 500 emails per hour limitation ?

Maybe it is not possible after all to use different servers for incoming and outgoing mail. I would be very curious to know.

Thank you

Early Out
06-08-2008, 09:43 AM
Would that be possible to configure my thunderbird email client to receive mail on the Bluehost server (since there is no limit) but send mail using the Google mail smtp server so as to circumvent the 500 emails per hour limitation ?You sure can. In fact, when BH was having a little trouble with outgoing mail queues, I set up Outlook to receive on the BH POP server, but to send through my ISP's SMTP server. The email recipients never know the difference unless they examine the Internet headers pretty carefully.

The trick to making it work is that you have to enable user authentication on the outbound side, but instead of using the same user info as the incoming side, you have to give it your username and password for the outgoing server (Gmail, your ISP, whatever).

Barbouille
06-08-2008, 10:34 AM
Thank you Early out.

I think there is an error in the last line of your posting. Don't you mean incoming instead of outgoing ? ie: For POP incoming mail, you would need the settings of BH. For outgoing mail, you would need the SMTP settings of Gmail or whatever ISP with user authentification.

Am I getting this right ?

Early Out: Your dedication to us (users seeking answers) is greatly appreciated. You always seem to be one of the first to reply to our posts and it never takes very much time to get an answer from you. I have learned a lot through the reading of your posts on this forum and am very grateful for this. I do not by any means want to minimize the interventions of several others (felgall, areidtm-I may not be right in the exact name here, and several others whose knowledge impresses me a lot too).

Thanks again to all contributors who bring to this forum a great pool of knowledge and make it a pleasant place to browse around.

Early Out
06-08-2008, 10:57 AM
Sorry if it wasn't clear, but yes, for the incoming side you use the email address and password of your BH account, but for the outgoing side, you need user authentication, with the username and password from the SMTP server you're tapping into.

User authentication is not used on the incoming, POP side in any case. If you're using the BH servers for both incoming and outgoing, you need user authentication on the outgoing side, and you use the username and password from your BH email account for it.

bhbs
06-27-2008, 07:01 AM
Two words: Google Groups. And one more word: Gmail. You can set up Gmail to handle email for your domain.

BH, like most other web hosts, is not really set up to be a mass-mailer (thank god).

Are you saying we can have gmail send e-mail from/for our domain? How is that possible?

Another thing is that, okay, I can see not wanting to SPAM people, that makes a little sense. (very little, imo, but whatever -- "spammers" don't send a few thousand e-mails per hour, they send tens of thousands of e-mails per hour, and that is not "us")

However, we should be able to send either thousands, or an unlimited number, of e-mails WITHIN our domain.

That is, if our domain is whatever.com, and we have user1@whatever.com and user2@whatever.com, etc., and we have an in-house mailing list, or anything like that, we should be able to send lots of e-mails to those people without it counting toward the 50/500 count.

That would solve our problem.

p.s. PLUS: Google Groups is NOT secure!

Early Out
06-27-2008, 02:24 PM
Are you saying we can have gmail send e-mail from/for our domain?
Yes. On the incoming side, you just need to set your BH email account to forward to your Gmail account. On the outgoing side, you just enter a custom FROM address. In fact, if you're using an email client program, you already have that ability - I could send you an email that is FROM george.bush@whitehouse.gov. Gmail gives you a way to do that from webmail, as well.

Apparently, Gmail offers organizations a more extensive package, but I don't know the details of how that works. But from what I've seen, they'll essentially handle email for your entire organization, using your own domain.

However, we should be able to send either thousands, or an unlimited number, of e-mails WITHIN our domain.I would imagine that's a fairly unusual request. Any organization large enough to have over 500 in-house addresses isn't likely to be using bargain web hosting. And the maximum is 2500 email accounts, not "thousands," so such an exemption would apply only to domains with 501-2500 email addresses.

It's unlikely that BH would go to the trouble of creating a special exception to the "max emails per hour" rule to account for this situation, particularly since it would require some processing overhead.

areidmtm
06-27-2008, 02:27 PM
You can signup for gmail from your domain here: http://www.google.com/a/help/intl/en/admins/editions.html

You just change your MX reconds on your domain to point to google