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qvindesland
07-17-2008, 05:09 AM
Hello List

I got slight question, I just asked BH support about if there is any chance of using rsync, they told me that I needed to have a fixed ip and to pay a little fee ofg about 15 usd, well ok I said and then he did so but hey what do you know after it was done I then re-contacted the BH support and they said in short that 1. it is not really available and 2. it is out of their support boundaries and I should contact this forum, wtf????

So my question is: has anyone got any clue of how to setup rsync with BH?

I have been a long time customer but this experience was really bad.

Per

Early Out
07-17-2008, 08:13 AM
A dedicated IP address is $30 per year, and is required if you're going to run any application that needs access to specific ports (which rsync apparently does).

Beyond that, unless an application is offered by BH through SimpleScripts, you really can't expect them to provide support. There are thousands of applications out there - BH can't provide help for every one of them. If you want to install an application on your own, you're expected either to know how to do it, or to be able to do enough research to figure it out.

Perhaps someone else on these forums has some experience with rsync, and can provide some pointers. But getting angry because BH can't hold your hand is not reasonable.

qvindesland
07-17-2008, 08:28 AM
What I mean is that I need to setup a rsync on the bh server, I really do not need their help or assistance in setting it up just point me to where I can do it, for sure i don't expect BH support to hold my hand.

If anyone could tell me where in te control panel I can setup a rsync that I would really appreciate it.

Kind regards
Per

Early Out
07-17-2008, 08:38 AM
You can use the Control Panel only to install the scripts that BH provides, through SimpleScripts (or the dying Fantastico). To install other applications, you simply upload the files, and run the installation routines provided by the application (if there are any). The Control Panel has nothing to do with it.

Homer
07-17-2008, 10:50 AM
You'd need access to the /etc directory to customise things like rsyncd.secrets and so on, and since this is a shared host you can't do that AFAICT.

Their is a fake /etc directory in the account's root, but I'm not sure how BH have set that up, and anyway it seems to only contain mail configuration data.

This would take a BH sysadmin to set this up for you, assuming it's possible at all, and as you've indicated - they don't seem very keen on the idea, so you're probably stuffed.

kusi
07-18-2008, 12:06 PM
you don't need an rsync server to use rsync. I use regularly rsync to synchronize data on my workstation with bluehost. have a look at the rsync manpage (in case you're using linux). I for example use from command line


rsync -avb --suffix="-backup-$(date +%F)" --bwlimit=45 --iconv="." /my/local/folder user@mybluehost.com


kusi