Setting up CiviMail on Bluehost.com

[matteoraggi]

I'm on www.ho-re-ca.biz with civicrm 2.1 beta3 and drupal 6.4

Outgoing SMTP configuration
SMTP server: Localhost
Authentication: user and password setted as well as the bluehost's helpdesk said
SMTP port: 25

Hack: Return-Path
• CRM/Mailing/BAO/Mailing.php
• Comment out line 857 (Reply-to) and 858 (Return-Path)
• 857 addresses the problem where BH no longer allows catchall mail accounts, so there is no way to grab reply-to emails that built with a token value. It simply disables this.
• 858 addresses problem outlined here:
http://www.nabble.com/CiviMail-Bounce-to8427763.html

I don't have set the cron job yet thus I am forcing the emails sending with this URL: http://www.ho-re-ca.biz/civicrm/mailing/report?mid=11&reset=1

So If I send only a single mail from a contact I receive this error message
SMTP: Authentication failed. (code: 221, response: box448.bluehost.com closing connection)

But if I send a bulk mailing, after the forcing, I've got the 100% of bouncing in the report of the sending.
After that, if I take a look at the bouncing's link I can see this information: Bouncing type Unknown.

[alternativecatII]

I'm having trouble with CiviMail myself. It was working fine until I updated a setting page in CiviCRM called "Domain Information"

All the settings were just meaningless defaults. The information is used for tokens. The tokens are placed in email and a couple are required so I updated the fields so the required tokens in email would show the domain name of the web site and an unsubscribe email address.

After I updated the tokens, email appear to bounce immediately after I send them. CiviMail automatically lists email addresses as being on hold when there's a bounce-back, and any email address I send an email to instantly goes on hold after I try to send an email to it.

I can't find where I can check logs for email going out.

In this reply on the CiviCRM forum, someone suggests checking the mail logs.

http://forum.civicrm.org/index.php/topic,5606.0.html


check your mail server logs, most likely they will give you a clue as to whats happening etc

If i had to guess, your mail server does not like either the from or the reply-to address of the mail generated by civimail and hence bounces all mails immediately

lobo

[matteoraggi]

bluehost users can't control by themselves logs of emails, but can ask by chat or by ticket to see in email logs and then they will tell you about it