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View Full Version : need help updating site, im kinda of new here



synergies14
12-21-2008, 10:21 AM
My current site is flash. I redesigned my site in html. i uploaded all of the files i needed into the public_html folder, i overwrote my existing index.hyml page with my new one, but for some reason my flash design still comes up. i even deleted the .swf from both my www and public_html and it still comes up. I even checked my .htaccess file and it has Line 1: DirectoryIndex index.html
Line 2: AddHandler application/x-httpd-php5 .php.....any ideas why its not updating?

Early Out
12-21-2008, 11:00 AM
BH doesn't do any server-side caching, so the most likely culprit is your own browser. Force a cache refresh on the page (CTRL-F5), and see if that fixes it.

synergies14
12-21-2008, 06:39 PM
I have tried that... it still shows it, ive even deleted the temp files, cache, cookies, history, and it still pulls the flash and not the new html ... I did a little test, and i can type in anything after my domain name in the address bar, and it still pulls the flash (ex. davedickillustration.com/crapp.html - this page doesnt even exist and it still shows the flash)

Early Out
12-21-2008, 07:16 PM
Without being able to examine the actual contents of your public_html and your .htaccess file, it's impossible to figure out what you've got up there. But at the moment, the entire contents of your index.html is this:


<html>
<head>
<title>davedickillustration.com</title>
<meta name="keywords" content="Dave,Dick,Dave Dick,Illustration,texture,texture illustration,Uarts">
</head>
<frameset rows="100%" scrolling="yes" border="0">
<frame src="http://www.jimmiesolomon.com/dd">
<frame src="http://webhosting.yahoo.com/forward.html" marginwidth="0" marginheight="0" scrolling="no" frameborder="0">
</frameset>
</html>
So, I have no idea where you put your new index.html. But it's certainly not in your public_html directory. And I can't even begin to guess what you've got in your .htaccess file that's causing nonexistent page calls to cough up index.html.

You haven't by any chance defined davedickillustration.com as a "parked" domain, have you? That causes any calls to that domain to be redirected to the primary domain.

snorkel
12-21-2008, 07:21 PM
It's not your browser. It puts up the flash for me too.

If it's worth anything, the photos I uploaded just now show up in the ftp and on the directory's index via browser. I can even download good copies via ftp and upload functional copies on other servers.

However, when I call up the actual photos I get either blank page or just a text web address.

I think perhaps the problems are related.

Early Out
12-21-2008, 07:24 PM
I think perhaps the problems are related.
Given that BH is running several hundred servers, with over 750,000 domains, what would make you think that your problem and the original poster's are related?

snorkel
12-21-2008, 07:45 PM
Files that appear to be uploading and overwriting but are not. Or are there but are not functional yet.

Changes just don't work. Then, maybe a few minutes or half an hour later (three or four hours later if your will GoDaddy), they suddenly start "being there," being functional when no change has been made.

It's not a unique problem BH. I've seen or heard of unexplained weirdness with file uploads everywhere. Why would BH be the one exception?

Early Out
12-21-2008, 07:55 PM
Now you've piqued my curiousity. Where do you believe these files are "hiding" between the time you upload them and the time you can access them?

I trust you're aware that some ISPs cache content. That's the really nasty one, because there's nothing the user or the web host can do about it.

snorkel
12-21-2008, 08:15 PM
Oh, aren't you cute. I don't think they're "hiding" anywhere.

I only know the phenomenon.

Do I know there must be technical explanation for it? I do.
Do I know what it is? No.

All of this gets the original poster or myself no closer to a resolution. I've no intention of hijacking their thread further.

I'll no doubt post my own if my problem persists.

felgall
12-21-2008, 08:18 PM
Files that appear to be uploading and overwriting but are not. Or are there but are not functional yet.

Changes just don't work. Then, maybe a few minutes or half an hour later (three or four hours later if your will GoDaddy), they suddenly start "being there," being functional when no change has been made.

It's not a unique problem BH. I've seen or heard of unexplained weirdness with file uploads everywhere. Why would BH be the one exception?

The only possible explanation for such behaviour is caching either on your computer or by your ISP. That is unless you have implemented something yourself on the server where you upload files to one folder and a cron job runs at a later time to copy them into the site. There is certainly nothing at BH or GD that does that for you unless you do it yourself.

snorkel
12-21-2008, 08:36 PM
If it's ISP caching then it's truly not something done by yourself.

Back to the original poster's problem: We know it isn't browser caching. If the add ? trick does work to beat ISP caching -- I don't really know if that works or not -- it's not that either.

Early Out
12-22-2008, 12:24 AM
Oh, aren't you cute. I don't think they're "hiding" anywhere.
I'm not being "cute." I really want to know what your theory is. I've heard statements like this before, but no one has ever been able to offer a plausible theory about how it could possibly be occurring. If you have some idea, I'd like to know what it is.

synergies14
12-22-2008, 07:06 AM
How are you able to tell the contents of my index page when, if you goto my site, you don't have an option to look at the "source code" since its flash?

Early Out
12-22-2008, 07:08 AM
How are you able to tell the contents of my index page when, if you goto my site, you don't have an option to look at the "source code" since its flash?
In Firefox, I just select View, Page Source.

synergies14
12-22-2008, 08:26 AM
Oh ok. Well you kinda lost me as to the "parked domain" thing, this isnt actually my site, this is my uncles site and his friend set this up for him and i just rebuilt his new site design in html. His friend told him its with bluehost although i just did a godaddy domain search and his site is pointing to yahoo's name servers. Im looking in the bluehost cpanel and it says ParkedDomains: 0/999, and its the same with subdomains and addon domains.

Early Out
12-22-2008, 10:31 AM
Mystery solved. That domain, davedickillustration.com, is not hosted on BH. As you have observed, the nameservers are pointing to Yahoo, so whatever pages are sitting there are the ones that are being displayed.

To use BH hosting, the domain has to be pointing to BH's nameservers, ns1.bluehost.com and ns2.bluehost.com (instead of the current yns1.yahoo.com and yns2.yahoo.com). This is something you need to change with the domain registrar, which appears to be "MELBOURNE IT, LTD. D/B/A INTERNET NAMES WORLDWIDE." I believe that's who Yahoo uses as its registrar - you might be able to change the nameservers through the Yahoo account, but that's unfamiliar territory to me.

synergies14
12-22-2008, 07:39 PM
I know how to change the name servers in the yahoo domain comtrol panel, but there is a domain forward to www.jimmiesolomon.com/dd ....if i change the nameservers to bluehost's name servers it doesnt resolve, im not exactly sure what to do in this situation

Early Out
12-22-2008, 07:43 PM
What is your primary domain on BH? Is it, in fact, davedickillustration.com? If so, you need to get the nameservers pointing to BH, and just get rid of any domain forwarding (where is that being done?).