katilkuzu
02-02-2009, 10:54 PM
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Bryan [10:46:59 PM]: Welcome to our real-time support chat. I take multiple chats at a time so I apologize for a delay in my responses. Please let me know what I can do to help you and I will be with you in a moment. And if you are a current customer, please don't forget to include your domain name.
sahin [10:46:59 PM]: will some one can help to this add an addon domain?
[10:47:22 PM]: hi
Bryan [10:47:34 PM]: Log into your CPanel. Click on the Domain Manager icon. Click on the Add Domain button, and follow the directions provided there.
sahin [10:47:41 PM]: last one week we are trying to add this domain
[10:47:52 PM]: i got this error
[10:47:54 PM]: The following subdomains must be deleted before you can unassign the domain "yamacparasutum.com":
* forums.yamacparasutum.com
* mail.yamacparasutum.com
[10:48:12 PM]: this domain now in my old account i write 3 times to billing department
[10:48:18 PM]: but still waiting
Bryan [10:48:34 PM]: Have you deleted those subdomains?
sahin [10:48:45 PM]: i can not delete it is in my old account
[10:49:17 PM]: really i am waiting last one week and all my members has gone :S
Bryan [10:50:26 PM]: You can either call our Billing department or email them at billing@bluehost.com for assistance with this, but no one else would be able to assist you in this situation.
sahin [10:50:40 PM]: 3 times i did this
Bryan [10:50:52 PM]: You called in?
sahin [10:51:02 PM]: no
[10:51:14 PM]: why this is very difficult
[10:51:25 PM]: you just delete 2 subdomains
[10:51:41 PM]: why you are make me waiting one week along
Bryan [10:51:51 PM]: Why don't you do it yourself?
sahin [10:51:52 PM]: i am working with Bh last 8 years
[10:52:02 PM]: i can not i say you
Bryan [10:52:09 PM]: I'm not trying to be rude, but if it's as easy as you say, why haven't you?
sahin [10:52:09 PM]: i can not access to my old account
[10:52:28 PM]: that domain is now my old account
Bryan [10:52:33 PM]: Which is why our Billing department needs to assist you.
sahin [10:52:33 PM]: how can i delete? why you do not want to understand
[10:52:51 PM]: BH has lost him self thanx
[10:53:09 PM]: be sure i will move every thing and all my accounts will close
[10:53:11 PM]: thanx
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Your Email
Bryan [10:46:59 PM]: Welcome to our real-time support chat. I take multiple chats at a time so I apologize for a delay in my responses. Please let me know what I can do to help you and I will be with you in a moment. And if you are a current customer, please don't forget to include your domain name.
sahin [10:46:59 PM]: will some one can help to this add an addon domain?
[10:47:22 PM]: hi
Bryan [10:47:34 PM]: Log into your CPanel. Click on the Domain Manager icon. Click on the Add Domain button, and follow the directions provided there.
sahin [10:47:41 PM]: last one week we are trying to add this domain
[10:47:52 PM]: i got this error
[10:47:54 PM]: The following subdomains must be deleted before you can unassign the domain "yamacparasutum.com":
* forums.yamacparasutum.com
* mail.yamacparasutum.com
[10:48:12 PM]: this domain now in my old account i write 3 times to billing department
[10:48:18 PM]: but still waiting
Bryan [10:48:34 PM]: Have you deleted those subdomains?
sahin [10:48:45 PM]: i can not delete it is in my old account
[10:49:17 PM]: really i am waiting last one week and all my members has gone :S
Bryan [10:50:26 PM]: You can either call our Billing department or email them at billing@bluehost.com for assistance with this, but no one else would be able to assist you in this situation.
sahin [10:50:40 PM]: 3 times i did this
Bryan [10:50:52 PM]: You called in?
sahin [10:51:02 PM]: no
[10:51:14 PM]: why this is very difficult
[10:51:25 PM]: you just delete 2 subdomains
[10:51:41 PM]: why you are make me waiting one week along
Bryan [10:51:51 PM]: Why don't you do it yourself?
sahin [10:51:52 PM]: i am working with Bh last 8 years
[10:52:02 PM]: i can not i say you
Bryan [10:52:09 PM]: I'm not trying to be rude, but if it's as easy as you say, why haven't you?
sahin [10:52:09 PM]: i can not access to my old account
[10:52:28 PM]: that domain is now my old account
Bryan [10:52:33 PM]: Which is why our Billing department needs to assist you.
sahin [10:52:33 PM]: how can i delete? why you do not want to understand
[10:52:51 PM]: BH has lost him self thanx
[10:53:09 PM]: be sure i will move every thing and all my accounts will close
[10:53:11 PM]: thanx
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