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negora
05-18-2009, 07:34 AM
Hi there!:

I've got up today and checked that some of the websites contained in my hosting space are not working, returning the following error:



Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, ***@***.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


I've not touched any file since many months ago, so I discard a mistake in any of the ".htaccess" files or my "php.ini". However, I've tried renaming them (just in case that a change on the configuration done by BlueHost could have affected them) without any success.

I've realized that it basically affects to every PHP file. I've built a simple folder containing only one "index.html" and one "index.php" and only the second one failed.

Has anyone experienced this too? Is it a common issue? Only on the server in which my hosting is maybe?

Thank you very much.

Early Out
05-18-2009, 07:50 AM
There was a post yesterday about BH making some changes to PHP that were causing errors, and indicating that the changes had been backed out. Sounds like your box is still being affected by the errors. Contact support on Live Chat.

negora
05-18-2009, 07:52 AM
Hello Early Out. Thank you very much for your fast answer. I'm going to contact just now ;) .

negora
05-18-2009, 05:14 PM
Hi again. I've used the Live Chat and an operator has helped me to fix it. As you guessed, Early Out, it was a mistake from them. It was trying to load a library called "libpq.so" and everything made of PHP failed. Now it's fixed. Thanks again ;) .

nitrocrzy
05-18-2009, 10:34 PM
Hi again. I've used the Live Chat and an operator has helped me to fix it. As you guessed, Early Out, it was a mistake from them. It was trying to load a library called "libpq.so" and everything made of PHP failed. Now it's fixed. Thanks again ;) .

I had the exact same thing. Support said BH was working on my server and had disabled it. When I went thru the logs it had been disabled for over 2 weeks.