Ruby - ./script/generate scaffold not supported

[k00k]

I noticed that I was getting permission errors when trying to run ./script/generate scaffold scaffoldname

So, I emailed support which escalated my request and I received the following reply:

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Your user does not have access to run script/generate scaffold scaffoldname you will need root access.

Your user has access to create controllers.

./script/generate controller option option2

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My questions to the group are,
1) is this typical of providers?
2) is there any work around from an admin point of view?

Thanks,
k00k

ps: And yes, I know I can generate controllers & models on my own, but there's a reason the generate scaffold was created.