Error messages, cant get in blog, bluehost no help

[snt1971]

These are the messages I am getting when I try to log in:

Warning: include(/home1/unexpec4/public_html/wp-content/plugins/wp-cache/wp-cache-base.php) [function.include]: failed to open stream: No such file or directory in /home1/unexpec4/public_html/wp-content/plugins/wp-cache.backup/wp-cache.php on line 179

Warning: include() [function.include]: Failed opening '/home1/unexpec4/public_html/wp-content/plugins/wp-cache/wp-cache-base.php' for inclusion (include_path='.:/usr/lib64/php') in /home1/unexpec4/public_html/wp-content/plugins/wp-cache.backup/wp-cache.php on line 179

Warning: Cannot modify header information - headers already sent by (output started at /home1/unexpec4/public_html/wp-content/plugins/wp-cache.backup/wp-cache.php:179) in /home1/unexpec4/public_html/wp-includes/pluggable.php on line 868


In chat with Bluehost rep, he is giving me no help at all. Can anyone please help or direct me where to find help? Thank you!

[Jolly]

I am not an expert, but I have two suggestions to try.

1) If you can login to your wp-admin (I suspect you can't) then disable your wp-cache plugin.
2) If you cannot login to your wp-admin, try uploading the wp-cache plugin again in case something has got messed up with this somehow. After you reupload this, try to login to wp-admin again.

I hope these suggestions may help.

[snt1971]

Thank you for replying. No, I cannot log in. I had help with setting up my blog, well actually a lot of help. Can you tell me step by step what to do as far as uploading the wp-cache plugin? Sorry, I don't know what to do and am afraid of making things even worse.

Thank you

[LGxNivlac]

Go to Wordpress's forum for help with Wordpress. Bluehost's reps deal mainly with hosting issues and not script specific questions. The WP forum is made up of WP users, beginners and seasoned ones, that do have the experience to help.

http://wordpress.org/support/