nacunis
05-31-2011, 06:43 AM
Folks, I was somehow referred to EZSiteMove.com. I don't recall if that was with a Blue Host recommendation or not. However, I think our customers need to hear some feedback from someone who is not oriented towards getting on the soapbox.
I submitted a request on Thursday night before Memorial Day weekend. I was very clear about there being a one hour limit to their work because I could not afford more than that. I am a Senior after all. I described what I wanted done to address no echoing of output after the MySQL query. The programmer spent a good 45 minutes resolving something that was never broken, then when I corrected his understanding, he proceeded to change the password to my database, and locked out all authentications. Further, when he stopped work, he left for the weekend without so much as a note saying that they would pick up on it after the holiday weekend. I fixed the authentication module.
In fact, with some additional work, and a PHP command I had never used, I was able to resolve the problem. After explaining all of this to a second person at the company, he charged me anyway. I had to change the password to my cpanel to keep them away from my site. It's a shame this was such a poor customer experience. Be careful if you hook up with ezsitemove.com. Clearly, at least one of the programmers there is a rookie.
:confused::mad:
I submitted a request on Thursday night before Memorial Day weekend. I was very clear about there being a one hour limit to their work because I could not afford more than that. I am a Senior after all. I described what I wanted done to address no echoing of output after the MySQL query. The programmer spent a good 45 minutes resolving something that was never broken, then when I corrected his understanding, he proceeded to change the password to my database, and locked out all authentications. Further, when he stopped work, he left for the weekend without so much as a note saying that they would pick up on it after the holiday weekend. I fixed the authentication module.
In fact, with some additional work, and a PHP command I had never used, I was able to resolve the problem. After explaining all of this to a second person at the company, he charged me anyway. I had to change the password to my cpanel to keep them away from my site. It's a shame this was such a poor customer experience. Be careful if you hook up with ezsitemove.com. Clearly, at least one of the programmers there is a rookie.
:confused::mad: