Mailbox Full Warning

[bradk]

I and my daughter (who uses a mailbox within my domain) just got a system-generated email from bluehost saying our mailbox was 80% full. Yet we've got 2GB of disk space available. She has very little email in her box; I have more but only in my 'Sent' folder.

So, can anyone confirm that every mailbox contributes to the limit? Does anyone know what the limit is? Also, does anyone have a good technique for moving the 'Sent' mail to my PC at home? I'm using Horde, if that matters. Thanks for the help!

[macgyver2]

You can change the individual quotas for your add-on accounts through the CPanel Mail Manager. The default quota is 10MB (so that may be what you and your daughter's accounts are set at). Just bump the number up.

As for getting mail from your account to your home PC, take a look at the knowledgebase articles for setting up an email client (http://helpdesk.bluehost.com/kb/index.php?x=&mod_id=2&root=26).

[Dave]

You can change the individual quotas for your add-on accounts through the CPanel Mail Manager. The default quota is 10MB (so that may be what you and your daughter's accounts are set at). Just bump the number up.



Also if you leave that setting blank, it will be set to unlimited which means your account space (10GB) will fill up before you get that warning again.


. .

[bradk]

After I posted, I went and found the quota setting.

As to getting the 'Sent' email downloaded, I thought I'd try setting up another account in Thunderbird on my home PC for mail.domainname/sent. Could that work?

[Dave]

that works fine

[bradk]

From the thread so far, it looked like just adding '/sent' onto the mail box name in my POP3 account would work. It didn't. What I had to do was the following (to close out the thread and preserve this for future reference):

In my mail client, I set up another account based on the IMAP protocol to hit my mail box. In the client, I then subscribed to the '/Sent' folder. This downloaded the mail headers. However, I wanted the entire emails brought down to my home computer, so I tweaked the client options so I could work with the sent mail 'offline'. This brought the sent emails down from bluehost. I then moved the emails on my client from the IMAP account to a folder in the normal POP3 account, and deleted the 'Sent' emails on bluehost en mass by going to the 'Folders' option (in Horde). Done!!!