Box 82 Problem [Archive] - bluehostforum.com

solowoo

03-05-2006, 12:39 AM

I found that my box has become pretty unstable for the past couple of days. Either it takes very long time to load or is inaccessible at all. Does anybody else on the box experience the same problem?

vladimir444

01-25-2009, 07:33 PM

Regarding box82....

Looks like daily backups were never done and the disk(s) crashed. I did insane amount of work in the past week, mainly perl and CGI programming and subversion setup. Everything is lost, thank you bluehost :(. I'm so screwed, I want to puke.

vladimir444

01-25-2009, 07:41 PM

to add insult to injury, I didn't have email access the entire downtime, and it still doesn't work. But that's not what's on my mind right now, it is the 60 + working hours LOST.

I am still sick to my stomach....I'll have to call tech support again re: email.

wysiwyg

01-26-2009, 12:15 AM

I strongly recommend that you set up a WAMP on your machine, and do all of your programming locally, regardless of your hosting situation. A production server is no place for testing your scripts.

The only thing you should need to back up on a live site would be the database.

Bob Barr

01-26-2009, 02:00 AM

I'd further recommend that you spend a small portion of your next 60+ hours of insane working to pull an occasional backup down to your local machine.

Bluehost is good (actually darned good IMHO) but they're not perfect. Hardware can and does fail. (Always at the worst possible, of course.) If the situation on your box has pointed out any flaws in Bluehost's procedures, I'm quite sure that they'll find those flaws and remedy them so that this doesn't happen again.

vladimir444

01-26-2009, 02:33 AM

They should not claim that they are doing daily backups if that is clearly not the case... that's all, live and learn

Btw, bluehost was much better before and has gotten progressively worse. It is not infrequent that I have either email problems or that website is down... you can shill all you want....

redsox9

01-26-2009, 05:11 AM

Remember that this is a user-to-user forum - no one is here (or should be here) to "shill" BH and even the moderators are regular BH customers like you. While I sympathize with your frustrations - I have been there - Bob Barr is correct that you should be making your own backups regardless of what you have read. Lesson learned...

Since the point of this forum is for users to help other users, this thread has been closed.