sshhaannee
12-06-2006, 04:07 PM
Hey there folks.
I have been a bluehost user for a year now, and although i have no experience with other hosts i am impressed with the service provided.
Anyways...
Last week i could not access my sites or cpanel from my pc. i could from other pcs but just not mine. after running antivirus, clearing my browser cache etc it would still not work, so i went an opened a ticket at the help desk (like a fool i only used an email address that would not work as no email where going into outlook either, but quickly realised what i had done and sent it through hotmail!!!")
Those good folk of BH soon sorted it, they asked for my current ip and to send them my trace.txt file (if i sound like i know what that is the you have been fooled!!!)
Once i was back into my cpanel i noticed that an email forwarder had been set up to send email from one of my accounts to some gmail account i have never heard of. I felt invaded, the feelin was almost like coming home to find out your home has been broken into.
Inmstantly i deleted the forwarder and the email accoun that was under threat. I then changed my cpanel password to make double sure that this B*%$£@D wont return.
One week later and i am not able to access my site from my pc again. i have opened another ticket at the helpdesk as i cannot remeber the line of code i had to enter to get the trace.txt file.
Whilst i am waiting for a reply i thought i would mosey on over here and see if anyone else had these problems and what measures you taken.
If my site has been hacked will i have to abandon ship and start again or are things saveable?
Any comments would be really appreciated.
All the best
Shane.
I have been a bluehost user for a year now, and although i have no experience with other hosts i am impressed with the service provided.
Anyways...
Last week i could not access my sites or cpanel from my pc. i could from other pcs but just not mine. after running antivirus, clearing my browser cache etc it would still not work, so i went an opened a ticket at the help desk (like a fool i only used an email address that would not work as no email where going into outlook either, but quickly realised what i had done and sent it through hotmail!!!")
Those good folk of BH soon sorted it, they asked for my current ip and to send them my trace.txt file (if i sound like i know what that is the you have been fooled!!!)
Once i was back into my cpanel i noticed that an email forwarder had been set up to send email from one of my accounts to some gmail account i have never heard of. I felt invaded, the feelin was almost like coming home to find out your home has been broken into.
Inmstantly i deleted the forwarder and the email accoun that was under threat. I then changed my cpanel password to make double sure that this B*%$£@D wont return.
One week later and i am not able to access my site from my pc again. i have opened another ticket at the helpdesk as i cannot remeber the line of code i had to enter to get the trace.txt file.
Whilst i am waiting for a reply i thought i would mosey on over here and see if anyone else had these problems and what measures you taken.
If my site has been hacked will i have to abandon ship and start again or are things saveable?
Any comments would be really appreciated.
All the best
Shane.