Newbie unable to send ticket to support

[shepherds]

I have tried to send a ticket to support but my CPanel password keeps getting rejected. It is the correct password because I can log into my
control panel without any problems.

I need to contact bluehost re an attempted domain purchase.

The error message is "the domain name &/or password are not valid please try again."

Thankyou,
Jan.

[Been Told]

Hi Jan,
why not hop over to www.bluehost.com and use the LiveChat help? They'll be able to sort it out for you.

[magpie2419]

You need to open a new account with support. Cpanel user name and password don't work with the help system. Just sign up with a new user name or use your cpanel one to sign up, and you will be able to use the system.

[shepherds]

Much appreciated guys!
Live support was great - must remember its there!
Will set up SUPPORT as well.
Jan.