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Type: Posts; User: cade

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  1. We scan for out of date installs regularly, but...

    We scan for out of date installs regularly, but tend to stagger (read delay) sending messages so that it doesn't kill support. In situations where you receive a message about an out of date install...
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    I'm late to the game, I'd guess that your problem...

    I'm late to the game, I'd guess that your problem resolved (literally) itself. Internet service providers tend to cache DNS requests (the Internet phone book of sorts). Often, they cache longer than...
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    Bluehost does not specifically block any...

    Bluehost does not specifically block any particular sender of inbound mail. That said, we do utilize Spamhaus for inbound, connection level tracking via our local mirror. We've found Spamhaus to be...
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    Hi Patrick, I can tell you that we have...

    Hi Patrick,

    I can tell you that we have OpenXchange (http://www.open-xchange.com) in the pipeline, but I'm not sure about the ship date currently as I'm not directly involved with the project. We...
  5. Mod_security is not currently available for...

    Mod_security is not currently available for customer use (it cannot be installed without full system privileges). We revisit mod_security implementation with regularity and it will likely reappear at...
  6. Comment out ENV['GEM_PATH'] in your...

    Comment out ENV['GEM_PATH'] in your environment.rb and try again. It *should* use your local gem path (where bundler is installed) as well then.
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    Your programmer friends were on the right path,...

    Your programmer friends were on the right path, but not quite there. Cron jobs run as your user but don't source the same dotfiles. Depending on where you set up your path that is likely the case....
  8. Thread: File Count issue

    by cade
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    Sorry to hijack this thread, monterrey4ever, I'll...

    Sorry to hijack this thread, monterrey4ever, I'll personally look into your issue and get back with you later this evening.



    This is inaccurate.

    Bluehost provides full, courtesy backups of...
  9. Short answer, no. Bluehost.com is the only...

    Short answer, no. Bluehost.com is the only official Bluehost domain.
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    We impose no such limit. That sounds more like a...

    We impose no such limit. That sounds more like a message from the software that you are using. What software do you have in place?
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    Ouch, sorry for the trouble. We haven't seen...

    Ouch, sorry for the trouble. We haven't seen demand for pdftk in the past so it has never been part of our core system image. I added pdftk to our configuration management system-- it started rolling...
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    We create soft links in /home so that scripts and...

    We create soft links in /home so that scripts and the like don't break in the event that your account is moved to a different partition. Using file paths with /home should actually be more flexible...
  13. Thread: GZIP for SEO?

    by cade
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    Yes, mod_deflate is enabled for all sites hosted...

    Yes, mod_deflate is enabled for all sites hosted at Bluehost when available CPU time exists. In practical terms, mod_deflate is running most of the time, but may be disabled on the fly based on to...
  14. The linux command `tree` is also on all of our...

    The linux command `tree` is also on all of our servers (and available via SSH) primarily because I like it. `man tree` will tell you about the options.
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    Better late than never, right? Bluehost's...

    Better late than never, right?

    Bluehost's CPanel instances are heavily modified and could be called virtually anything but "stock." A quick glance at available iOS apps for managing CPanel...
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    As far as I am aware, we don't use the list that...

    As far as I am aware, we don't use the list that you are concerned about. Primarily, as far as email RBLs are concerned, we use Spamhaus and data collected via internal tools/ analysis. Can you...
  17. You would probably have better luck at the...

    You would probably have better luck at the Magento Forums.
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    Wordcamp San Francisco 2011

    If you are headed to Wordcamp San Francisco (the big, official Wordpress conference) next week, make sure to stop by the Bluehost booth to say hello. Bluehost is a "Bling-Bling" sponsor this year. A...
  19. Scripts that assume the existence of the...

    Scripts that assume the existence of the bug-ridden, security-impossible mod_php really irk me.

    Bluehost runs all PHP scripts via SUEXEC (which forces scripts to run as your user rather than...
  20. As far as I'm aware, there are no plans for...

    As far as I'm aware, there are no plans for offering push email support in the near future. There are, however, a number of cool new features/ options that will be announced fairly soon.
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    Sticky: Git & Subversion are now available.

    Git and Subversion are now available on all of Bluehost's servers (no more compiling!). I figured folks would like to know since there has been discussion of them off and on over the years.
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    I took a quick look. Your script is attempting to...

    I took a quick look. Your script is attempting to connect out on port 27025 which is blocked unless it has been whitelisted to be allowed through the firewall. Contact support and they'll be happy to...
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    PHP 5.3.6 is on the horizon (the current build is...

    PHP 5.3.6 is on the horizon (the current build is battling its way through QA). There isn't a firm timetable for deployment, but once it is green lighted it will be a slow and cautious roll to all...
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    Bluehost's name servers are finitely recursive--...

    Bluehost's name servers are finitely recursive-- they can't be used within the same context as normal caching/ lookup servers (which is the concern, I imagine, of the probe). Any NXDOMAIN is...
  25. While your intention is good, I think you may be...

    While your intention is good, I think you may be approaching your task almost backwards. Exec'ing another php script from within a php script presents a whole slew of potential points of failure that...
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