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Thread: The price of a dedicated IP for 12 months

  1. #1
    Join Date
    Apr 2007
    Posts
    3

    Smile The price of a dedicated IP for 12 months

    Dear Administrator,

    I need you help.

    My IP is blocked. I shall by a dedicated IP for 12 month (My host still has more than 500day avaliable).

    Now, I need you help to install my IP, than I can login to pay the bill.

    To verify my information , I have already given my cpanel password the sale1@bluehost.com

    Just need your help to install the IP ahead before I pay. May I have such chance.

    My Mail is tenyearnet@yahoo.com.cn ,account is paigepan

    Victor

  2. #2
    Join Date
    Feb 2006
    Location
    Somewhere where I don't know where I am
    Posts
    2,155

    Default

    This is a user to user forum, you'll have to contact support. Try using live chat located on the main page of www.bluehost.com

    If you tryng to connect from China, all IP addresses are blocked from the US, or so I have been told. Contact support.

    The price for a dedicated IP is $30/year
    Sign Up Now!
    Unlimited Storage, Unlimited Transfer, Host Unlimited domain names, 1 Free Domain Name
    BlueHost Features | BlueHost Help Desk | Become a BlueHost Affiliate | BlueHost CEO Blog
    (888) 401-4678 | Create a support ticket

  3. #3
    Join Date
    Sep 2007
    Posts
    5

    Default you can use live chat for help

    I met the same problem, and purchase a dedicated ip yesterday, almost everything is ok now.

  4. #4
    Join Date
    Sep 2007
    Posts
    5

    Default

    Actually, China will not block all ip, they block ip they think it's "harmful".

  5. #5
    Join Date
    Apr 2007
    Posts
    3

    Smile

    Quote Originally Posted by BoilingBit View Post
    Actually, China will not block all ip, they block ip they think it's "harmful".

    You are right. some words on BBS should be blocked. My current IP is shared with a lot of other users. So met this problem I didn't feel odd. My site is only about technology.

    Why I put this post ,maybe the sales told me I can pay the bill by paypal for $47.64. And I don't know whether it's for 12 months or my left host time. And still no responce now.

    I cannot use the live chat these days. So problems ...

    Victor
    [I am just an engineer once for apple notebook and HP unit in Shanghai, also interest in site making to gather the R&Ds together to solve problems. ]
    My MSN is victor_qin # hotmail.com

  6. #6
    Join Date
    Apr 2007
    Posts
    3

    Default

    Quote Originally Posted by areidmtm View Post
    This is a user to user forum, you'll have to contact support. Try using live chat located on the main page of www.bluehost.com

    If you tryng to connect from China, all IP addresses are blocked from the US, or so I have been told. Contact support.

    The price for a dedicated IP is $30/year
    Live chat is not good to me. While a week ago, it worked very well.

  7. #7
    Join Date
    Sep 2007
    Posts
    5

    Default

    I think the $47.64 is for your left host time, I'm also in ShangHai
    Give me a mail, I will tell you a working live chat url.
    mailto:wangyun1218@gmail.com

  8. #8
    Join Date
    Feb 2006
    Location
    Somewhere where I don't know where I am
    Posts
    2,155

    Default

    Quote Originally Posted by tenyearnet View Post
    Live chat is not good to me. While a week ago, it worked very well.
    You only have three options in regards to contacting bluehost. Opening a ticket, using live chat or calling them.

    Live chat is the best option. Keep trying until you get someone.

    This is not a customer support forum.
    Sign Up Now!
    Unlimited Storage, Unlimited Transfer, Host Unlimited domain names, 1 Free Domain Name
    BlueHost Features | BlueHost Help Desk | Become a BlueHost Affiliate | BlueHost CEO Blog
    (888) 401-4678 | Create a support ticket

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