Rails: Error trying to install Typo

[roderickvd]

Thumbs up for supporting Rails! Just tried to install Typo, but it seems that my setup isn't working properly. Here's what I did:

1. Put Typo in /home/username/typo
2. Created a symlink pointing /home/username/public_html/blog to /home/username/typo/public
3. Chmodded /home/username/typo/log and /home/username/typo/public and everything in them to 777
4. Configured /home/username/typo/config/database.yml and /home/username/typo/public/.htaccess (see below)
5. Edited /home/username/typo/config/environment.rb to run in production mode

But alas, pointing my browser at http://www.domain.tld/blog gives: "Application Error - Typo could not be reached"

Here's my /home/username/typo/public/.htaccess:

# General Apache options
AddHandler fastcgi-script .fcgi
AddHandler cgi-script .cgi
Options +FollowSymLinks +ExecCGI

# Redirect all requests not available on the filesystem to Rails
RewriteEngine On

# Uncomment this if you're not running Typo in the root of your
# webserver's URL space (i.e. http://www.example.com/blog):
#
RewriteBase /blog/

# try to suggest current rss subscribers that the url moved permently
RewriteRule ^xml/([a-z]+)$ /xml/$1/feed.xml [R=301]
RewriteRule ^$ index.html [QSA]
RewriteRule ^([^.]+)$ $1.html [QSA]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]

# In case Rails experiences terminal errors
ErrorDocument 500 "<h2>Application Error</h2>Typo could not be reached

Tried dispatch.cgi too, but to no avail.

Any help would be greatly appreciated!

[roderickvd]

I've been banging my head on this for too long now.

Here's some additional debug information. Running in FastCGI, the error log displays:

[warn] FastCGI: (dynamic) server "/home/username/public_html/blog/dispatch.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds

Unfortunately, nothing gets logged to /home/username/typo/log.

In CGI, it displays:

Premature end of script headers: /home/username/public_html/blog/dispatch.cgi

I double-checked that UNIX linebreaks were preserved while uploading and all the dispatch.* files were chmodded 777. At a loss here!

[macgyver2]

A preliminary question/suggestion, noting that I have minimal experience with Rails...

Why did you immediately switch to 'production'? I would think there might possibly be better error messages under 'development', no?

[roderickvd]

You'd say so, but apparantely it doesn't really matter when Rails won't run in the first place (i.e. a HTTP 500 error code).

So yes, I tried, but whatever I'm doing wrong must be occurring before Rails has the chance to log anything at all.

[macgyver2]

Have you tried the Typo troubleshooting guide? I know you've covered some of the things in the list, but maybe not all of them.

If I'm not helping, just tell me to go away...

[roderickvd]

Any help is highly appreciated.

Unfortunately, there's not much else I can do... I don't have shell access, so I can't run the command by hand. However, I did double-check uploading so no Windows linefeeds would slip in, and I tried manually specifying the Ruby interpreter.

I believe I've got all the rest covered.

[macgyver2]

Ah, well the first thing I'd suggest is get shell access. I know with the security requirements Bluehost has in place it's a bit hard for some users. I wound up taking a picture of my license with my digital camera and emailing to support as I don't have access to a fax machine or scanner I can use for personal business.

[cfjrb]

I'm a newbie so take this with a grain of salt but it seems to me that it would be useful to perform a test in order to distinguish between some fundamental problem with the ROR hosting on bluehost and some problem with typo itself or your upload of it.

Suggest creating a blank rails app using

rails railstest

ln -s /home/username/railstest/public ~/public_html/railstest

then at

www.yourdomain.com/railstest/

you should get a welcome page saying your riding the rails. I see that you don't have shell access yet so I made such a directory tree and left it for you at

www.test2teach.com/railstest.zip

I know that rails does some permission setting when it creates these files and directories so this may not work in which case I think you'll have to setup shell access.

I'm just starting to dabble with ror and so far, my railstest works but when I try to copy the typo directories from my windows instant rails host (where they do work) to bluehost they do not work. In my case I get error messages about a bad path. Being new to rails I don't know how portable apps are supposed to be so I'm experimenting.

Hope this helps...

[cfjrb]

Interestingly, zipping the railstest dir and unzipping it over itself (or perhaps naming railstest.zip in public_html) has killed that ROR app. To see what the "welcome you're up and running" screen should look like, you can go to

http://www.test2teach.com/todo/

[roderickvd]

Could you do a "ls -lR" in your sample RoR directory and post the results here?
I can then compare my file permissions to what they ought to be.