Browser FTP access not working

[aZiXx]

Hello all,

I set up an ftp account for someone. It works.

The problem is when trying to access the ftp folder where the users home directory is located using a browser. For example ftp://ftp.domain.com would normally allow anonymous users to access the public_ftp folder, but in this case it doesn't display anything.

Yes the anonymous FTP account has access: cpanel -> Anonymous FTP -> Allow anonymous access to ftp://; is checked and enabled.

If I login with the anonymous@domain.com username to the ftp address I can access the folders.

The problem is with accessing the contents of the FTP using a web browser such as ftp://ftp.domain.com.

Does anyone know why this issue is happening? I tried to find relevant threads on it but came up 0.

Thank you.

[Havx]

To use anonymous@domain.com as a username you may have to format your url as follows:

ftp://anonymous%40domain.com@domain.com

the browser should convert the %40 to an @ symbol when it submits the login to the remote server but it keeps the browser from choking on multiple @ symbols in the url.