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Thread: Setting up CiviMail on Bluehost.com

  1. #1

    Default Setting up CiviMail on Bluehost.com

    I'm on www.ho-re-ca.biz with civicrm 2.1 beta3 and drupal 6.4

    Outgoing SMTP configuration
    SMTP server: Localhost
    Authentication: user and password setted as well as the bluehost's helpdesk said
    SMTP port: 25

    Hack: Return-Path
    • CRM/Mailing/BAO/Mailing.php
    • Comment out line 857 (Reply-to) and 858 (Return-Path)
    • 857 addresses the problem where BH no longer allows catchall mail accounts, so there is no way to grab reply-to emails that built with a token value. It simply disables this.
    • 858 addresses problem outlined here:
    http://www.nabble.com/CiviMail-Bounce-to8427763.html

    I don't have set the cron job yet thus I am forcing the emails sending with this URL: http://www.ho-re-ca.biz/civicrm/mail...mid=11&reset=1

    So If I send only a single mail from a contact I receive this error message
    SMTP: Authentication failed. (code: 221, response: box448.bluehost.com closing connection)

    But if I send a bulk mailing, after the forcing, I've got the 100% of bouncing in the report of the sending.
    After that, if I take a look at the bouncing's link I can see this information: Bouncing type Unknown.
    Luxury Furniture
    luxury furniture

  2. #2
    Join Date
    Sep 2008
    Location
    Orem
    Posts
    10

    Default CiviMail

    I'm having trouble with CiviMail myself. It was working fine until I updated a setting page in CiviCRM called "Domain Information"

    All the settings were just meaningless defaults. The information is used for tokens. The tokens are placed in email and a couple are required so I updated the fields so the required tokens in email would show the domain name of the web site and an unsubscribe email address.

    After I updated the tokens, email appear to bounce immediately after I send them. CiviMail automatically lists email addresses as being on hold when there's a bounce-back, and any email address I send an email to instantly goes on hold after I try to send an email to it.

    I can't find where I can check logs for email going out.

    In this reply on the CiviCRM forum, someone suggests checking the mail logs.

    http://forum.civicrm.org/index.php/topic,5606.0.html

    check your mail server logs, most likely they will give you a clue as to whats happening etc

    If i had to guess, your mail server does not like either the from or the reply-to address of the mail generated by civimail and hence bounces all mails immediately

    lobo
    Last edited by alternativecatII; 11-17-2008 at 04:39 PM. Reason: Make the post more coherent

  3. #3

    Default you done big steps!

    bluehost users can't control by themselves logs of emails, but can ask by chat or by ticket to see in email logs and then they will tell you about it
    Luxury Furniture
    luxury furniture

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