I can't access my website after my files are uploaded

[kchickeymonkey]

Please someone help me. I'm very frustrated. I am fairly new to the whole website design etc. I am over here ready to cry because I can't seem to figure out why my website won't show up. Let me tell you everything I have done, and please tell me what I need to do! I know I am missing an important step somewhere, but I don't have any clue where!

These are the steps I have already taken (in order.)

1. Went to my file manager and uploaded all my files to public_html folder. (I even created new folders for every file under the public_html).

2. I uploaded this into my access folder (and of course changed my domain name-it's a .net, though.)

Options +FollowSymlinks
RewriteEngine on
rewritecond %{HTTP_HOST} ^domain.com [nc]
rewriterule ^(.*)$ http://www.domain.com/$1 [r=301,nc]

(this does not show up in the file when I click on it, but at the bottom of my screen, it says java/widget is there.

Please tell me what I am missing to view my webpage. It is getting so frustrating to me. I thought this would be as simple as uploading the files and then I can see the site, but this is apparently not the case.

Please help! Thanks in advance.

My site is www.ez20pay.net

[Early Out]

The nameservers for your domain are pointing to:

NS2064.DIZINC.COM
NS2065.DIZINC.COM

So, there's nothing to tell the web that ez20pay.net is hosted on BH. The nameservers need to be changed to:

NS1.BLUEHOST.COM
NS2.BLUEHOST.COM

[Early Out]

I'm seeing a "page under construction" page, with your RK logo on it. I'm guessing that this is a fairly new domain name, so it just hasn't propagated throughout the DNS system yet. Depending upon the DNS servers you have your PC pointed to (these are not the same thing as the nameservers), it might take another day or two.

You might want to point your PC to the OpenDNS servers, which tend to get updated more quickly.

(Edit - this post explains what DNS servers are all about.)

[kchickeymonkey]

The nameservers for your domain are pointing to:

NS2064.DIZINC.COM
NS2065.DIZINC.COM

So, there's nothing to tell the web that ez20pay.net is hosted on BH. The nameservers need to be changed to:

NS1.BLUEHOST.COM
NS2.BLUEHOST.COM

Thank you so much for your reply! I am now able to access my website, but I still have a problem....None of my links seem to be working. Every time I click on a link on my home page, it brings me to a 404 error page saying the page doesn't exist...but it does. I even changed the file name to a html instead of htm, but this did not work. I have all the files uploaded into public_html....is this right, or could this be my problem? Thanks again!

[kchickeymonkey]

Thank you so much for your reply! I am now able to access my website, but I still have a problem....None of my links seem to be working. Every time I click on a link on my home page, it brings me to a 404 error page saying the page doesn't exist...but it does. I even changed the file name to a html instead of htm, but this did not work. I have all the files uploaded into public_html....is this right, or could this be my problem? Thanks again!

I figured it out! I want to post what I did in case someone else has the same problem:

I renamed the the file with html instead of htm (the pages that weren't showing up), but I forgot to edit the index page with the update, and upload the correct index page. So my index page was still looking for the htm file, while the page was showing an html file. I hope this helps someone!

[Lophofo]

These are the steps I have already taken (in order.)

1. Went to my file manager and uploaded all my files to public_html folder. (I even created new folders for every file under the public_html).

2. I uploaded this into my access folder (and of course changed my domain name-it's a .net, though.)

My site is www.ez20pay.net

You shouldn't have to create a new folder for every file. The only reason to create a folder is if your code for index.html refers to a file inside a folder.

Every time I click on a link on my home page, it brings me to a 404 error page saying the page doesn't exist...but it does.

It seems the problem is not the fact that it exists, but the fact that the code is looking for it in the wrong place...meaning the file resides in the incorrect location.

This can be due to the fact that you placed each file in its own folder.
An example is this:

On your http://www.ez20pay.net/ site, there is a link above a picture of a woman. The sentence says:

Click Here To See The Remarkable Earning Potential!

If I click where it says Click Here, I am taken to a page that says,
"404 Not Found
The requested URL /earning_potential.htm does not exist."

And the URL for that page is http://www.ez20pay.net/earning_potential.htm

Now, since you said, in your first step, that you placed each file in a newly created folder, we can try the URL with a folder name such as:

http://www.ez20pay.net/Earning%20Pot..._potential.htm

And you'll see your file is indeed there. So, it's simply in the wrong place. I would suggest taking your .htm files out of their folders, since it seems that is the way the index.htm file is coded for the javascript pop-ups.

[kchickeymonkey]

You shouldn't have to create a new folder for every file. The only reason to create a folder is if your code for index.html refers to a file inside a folder.



It seems the problem is not the fact that it exists, but the fact that the code is looking for it in the wrong place...meaning the file resides in the incorrect location.

This can be due to the fact that you placed each file in its own folder.
An example is this:

On your http://www.ez20pay.net/ site, there is a link above a picture of a woman. The sentence says:

Click Here To See The Remarkable Earning Potential!

If I click where it says Click Here, I am taken to a page that says,
"404 Not Found
The requested URL /earning_potential.htm does not exist."

And the URL for that page is http://www.ez20pay.net/earning_potential.htm

Now, since you said, in your first step, that you placed each file in a newly created folder, we can try the URL with a folder name such as:

http://www.ez20pay.net/Earning%20Pot..._potential.htm

And you'll see your file is indeed there. So, it's simply in the wrong place. I would suggest taking your .htm files out of their folders, since it seems that is the way the index.htm file is coded for the javascript pop-ups.

WOW, thank you so much for everything. I am taking them out of there own files now as we speak. I really love this forum!

BTW- it worked like a charm!

[Early Out]

Well, have you taken the advice I already posted, and switched your DNS servers?

[pastorob]

I have multiple web sites on my one domain.

All of them have been uploaded to "public html"

for example, one web site is "teachtheword" another is "thewordmp3"

These are folders under the public html listing, with all the files including the index page, in these folders.

Here is the problem:

On some of my web sites, when I type the domain name http://www.teachtheword.com. into the browser, I go to the web site of that domain.

When I type in the browser http://www. thewordmp3.com, the browser loads a file on bluehost called:

"index of"

and lists all the folders of the web sites on the public html listing. Here is what it says:

Index of /

.smileys/
400.shtml
401.shtml
403.shtml
404.shtml
500.php
500.shtml
CC Temp Files/
List.png
calvarychapelwinslow/
calvarychapelwinslow2/
cgi-bin/
favicon.ico
php.ini
rob/
robinsonfamilymemorial/
robmelinda/
robmelinda03/
teachtheword/
thewordmp3/

Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.thewordmp3.com Port 80


Why is this? Both folders for both web sites are in the public html folder.

Both folders are spelled correctly, the same as the domain name (thewordmp3)

Is there something on blue host that I have to set up to make the browser go to the web site folder, instead of the directory for the entire public html?

Thanks for any help you can give, i am at the end of my rope...

Rob

[Early Out]

You have to make teachtheword.com and thewordmp3.com addon domains on your BH account. Just creating a folder for them isn't enough - the server has to know that they are addon domains.