can't access my site or bluehost account

[llclj]

that pretty much sums it up.

I contacted live chat and they had me run a trace. Her conclusion: that bellsouth is blocking bluehost and I need to contact bellsouth.

Are you kidding me? She said this has happened before and is quite likely happening now. This means none of my customers who use bellsouth can access my site? Yep, she says that is what it means. Oh well, she says, have a nice day.

Is this true? I can't work on this for a while but the weekend are when I get most of my sales. ARGH!! if this is true how does bluehost stay in business.

Has this happened to any of you? What did you do?

Thanks
Lori

[C-what?]

that pretty much sums it up.

I contacted live chat and they had me run a trace. Her conclusion: that bellsouth is blocking bluehost and I need to contact bellsouth.

Are you kidding me? She said this has happened before and is quite likely happening now. This means none of my customers who use bellsouth can access my site? Yep, she says that is what it means. Oh well, she says, have a nice day.

Is this true? I can't work on this for a while but the weekend are when I get most of my sales. ARGH!! if this is true how does bluehost stay in business.

Has this happened to any of you? What did you do?

Thanks
Lori

Please PM me a fresh traceroute and I can verify the tech's claim and also explain anything you may be confused on.

[Eriksrocks]

What's the domain of your site?