How to check if mail goes through server

[BobbyS]

Hello,

How can I check to see if mail I send from my BH email succesfully goes through the BH server?


Thank you!
BobbyS

[Early Out]

The short answer is, "You can't." No user has access to the mail server logs, and the BH support folks aren't likely to view a request to hunt through them very favorably. It's a pretty safe assumption that mail you send out actually goes out. But what happens to it after that is anybody's guess. Destination servers can reject messages with no bounce-back. Over-eager spam filters can dump an innocent message into the bit bucket. Registered mail, it ain't.

Some studies have suggested that as much as 10% of all email never reaches its destination. I find that hard to believe - my personal experience certainly doesn't bear that out.

[BobbyS]

Thanks Early. The reason I ask is any mail I send from my BH mail to someone with Outlook it does not receive it. I have tried sending with different email clients but Outlook does not receive it. It is like Outlook doesn't pull it off the server. I can send to other email clients fine.


Thank You!
BobbyS

[Early Out]

That's clearly a problem with the configuration of Outlook on the client side. An email message is just an email message, whether you view it from webmail or tell your email client program to fetch it. The mail server isn't "sending" the message to Outlook - it just puts the message in the recipient's inbox on the mail server, and waits for the recipient to do something with it.

Think of it like having mail sent to a PO Box. Whether the recipient is driving a Honda or a Chevy can't have any effect on whether he gets his mail when he drives to the post office. If the Chevy has a dead battery, however....

[BobbyS]

Do you have any idea what setting could do this? I even set up Outlook and I cannot get it to receive the email either. I have gone thru the settings and for the life of me cannot see why it is not working. My email address that I'm sending from isn't weird or anything it is just letters only.

Thank You!

[Early Out]

First, make sure you're not fetching the mail with some other email client, and then trying to do the same thing with Outlook. So, if you check your mail with Thunderbird or Outlook Express, it's moving the messages from the mail server to your PC. If you then check with Outlook, the messages aren't on the server any more, so it's not going to find anything!

The video tutorials on this page give you a good description about how to set up various email client programs.

[BobbyS]

Thanks Early, that helped! Missed one check box!