I'd suggest using Live Chat to ask for the re-activation. I would expect they would be able to do it almost instantly without your having to wait for someone to read your email.
I'd suggest using Live Chat to ask for the re-activation. I would expect they would be able to do it almost instantly without your having to wait for someone to read your email.
I think they insist that the "abuse" folks take a look at your account before it gets reactivated, and you can't get to them via Live Chat. Bummer, but that's the way it is.
The only problem with a popular script like WordPress is that, when someone finds a security hole in it, the spammers and hackers start exploiting it within minutes. To beat them to the punch, you'd have to check for updates every hour.
Thanks, I didn't realize that was the case.Originally Posted by Early Out
Ouch -- That would be pretty tough to do.The only problem with a popular script like WordPress is that, when someone finds a security hole in it, the spammers and hackers start exploiting it within minutes. To beat them to the punch, you'd have to check for updates every hour.
Problem solved!
I get everything resolved through Live Chat! I told them that I wasn't getting any response from abuse@bluehost.com and I couldn't call them because it was so expensive from here.
Next time, I'll have all my sites updated and I'll change my passwords frequently.
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