Cant login to control panel
Please help, I post this new thread because this is my last resort to fix my websites.
I tried to log in to my account with reseted password and it require to change the password, but after I change the password, I can't login to the control panel.
This is the error message :
Your username XXXXX is installed correctly, but your account cannot be repaired at this time. Try resetting your password later or contact support if this problem persists
Click here to try and login to cPanel again.
I tried to resetting the password again but it happened again. Then I tried to contact the email support and the live chat but there's no respond. I think the problem is my account was suspended because I have a rapidleech in my account and bluehost demand me to remove them. How can I remove them without login to my cpanel?
Another thing that I think it's unfair, that bluehost suspend my account without giving me any warning, because there's nothing in the TOS that said rapidleech is forbidden. And I'm only using the rapidleech for my personal use, it's not for public use.
I'm very dissapointed that after almost 2 years I've been using bluehost service, they suspend my account without any warning. It's already 3 days that my websites are down. I'm considering to move all my website to another hosting.
Please let me know if you can fix this problem. Thanks.
