Did BlueHost notify its customers regarding the recent "new password" implementation?

[amazonpp]

This morning I was unable to send business emails and couldn't figure out why until I did a "Live Chat" with support and was informed about the implementation of a new password format.

Question - Were any customers notified about these new password requirements prior to Bluehost implementing it?

I don't have a problem with the password format changing. I'd just like to know about it before it unexpectedly starts impacting my ability to do business.

[Kraxsis]

To my knowledge no notification was sent out about the password change. The password change should not have affected any other service. The change was only specific to your cpanel username and cpanel password. If you were using your cpanel username and password to authenticate your emails then there might be issues there.

I agree on the notification, I really don't see a reason why a notification wasn't sent out.

[REXTEX]

I recived an email about the password change with a temp password and a link to the page to enter the temp password.

[Kraxsis]

Yes, this is correct, I did as well. However I think the OP was referring to a "prior" or before you attempted to log into cpanel, email notification.

[felgall]

Yes, this is correct, I did as well. However I think the OP was referring to a "prior" or before you attempted to log into cpanel, email notification.

Sending out so many millions of emails all at once would have looked like spam.

[mini]

Sending out so many millions of emails all at once would have looked like spam.

They certainly could have staggered the sending of these emails. Companies do it all the time.

I can now not get into my mail nor my account. It would have been nice to have a bit of a warning......