secure.bluehost.com extremely slow

[schou123]

I've found that conducting SSL transactions on secure.bluehost.com using shared SSL has been unbearably slow. Because of the lag, customers have been exiting my commerce site during the checkout phase. What are my options if I want to speed up my SSL transactions? Are there other hosting options I can choose?

Sincerely,
Steve

[GroceryThai]

I've found that conducting SSL transactions on secure.bluehost.com using shared SSL has been unbearably slow. Because of the lag, customers have been exiting my commerce site during the checkout phase. What are my options if I want to speed up my SSL transactions? Are there other hosting options I can choose?

Sincerely,
Steve

My site use shared SSL at secure.bluehost.com. It is extremely slow. I have 1.5mbps connection at home, it takes about 10-15 seconds to download the secure page. And somehow, I lost reply signal from paypal and payment gateway. So, the transaction is not completed, though customer have paid.

I called bluehost, they said they are upgrading their secure server. They do not have delicate server, otherwise, i will upgrade my plan. I have been thinking if this problem still exists, I might have to move out.

Bluehost has great service. I like that. But my customer leave me, it is too slow.

[schou123]

I appreciate your reply GroceryThai, but I was looking more for a solution to my problem rather than trying to see if others were having the same issue. Can some of the bluehost employees please comment on the state of the secure servers? Can I pay an additional fee and get placed on a less loaded machine?

Sincerely,
Steve

[Early Out]

This is mostly a user-to-user forum, so you really should contact BH support, either by phoning or by emailing support@bluehost.com.

[Basil]

http://helpdesk.bluehost.com/kb/inde...od_id=2&id=229

[Silverado05]

I've found that conducting SSL transactions on secure.bluehost.com using shared SSL has been unbearably slow. Because of the lag, customers have been exiting my commerce site during the checkout phase. What are my options if I want to speed up my SSL transactions? Are there other hosting options I can choose?

Sincerely,
Steve

Yes you are correct, it is ubearably slow due to it being a shared SSL. I would highly suggest going with a 3rd party cert like GoDaddy. I use GoDaddy SSL on my cart and it works great. The shared SSL here works great when you are trying to just secure a URL, but not an entire page. Their are other places you can get a SSL, I just referred GoDaddy as I use that one and it seems to be the most popular and is cheaper.

[kimsonvu]

Yes you are correct, it is ubearably slow due to it being a shared SSL. I would highly suggest going with a 3rd party cert like GoDaddy. I use GoDaddy SSL on my cart and it works great. The shared SSL here works great when you are trying to just secure a URL, but not an entire page. Their are other places you can get a SSL, I just referred GoDaddy as I use that one and it seems to be the most popular and is cheaper.

SSL from Godaddy can use on bluehost? .

[areidmtm]

SSL from Godaddy can use on bluehost? .

yes you can use any 3rd party cert.

[Silverado05]

Yes, you just have to email support@bluehost.com and have a level 2 tech install it. Once you purchase it from GoDaddy they will email you a key and cert. You just forward that to BH support and they will do the rest. Also make sure you add your domain and last for digits of the credit card that you used to purcahse you hosting account and you're set.

[kimsonvu]

Yes, you just have to email support@bluehost.com and have a level 2 tech install it. Once you purchase it from GoDaddy they will email you a key and cert. You just forward that to BH support and they will do the rest. Also make sure you add your domain and last for digits of the credit card that you used to purcahse you hosting account and you're set.

My problem here is when i sign up bluehost, i was chose wrong main domain.That my domain is host at another server now ......
Can they reactive main domain?