Hi, I'm new to Bluehost, and attempting to load files to my site.
I've tried two FTP providers and my host name works, (I get a good connection message from both FTP providers) but there's nothing on the hosting server except a folder with a "/" backslash.
In my FTP account there's a long path after the user name, but it's not visible when I view the hosting server.
Did I forget to do something when I opended the FTP account. Am I doing somethin wrong? Probably!
Most FTP transfer providers expect files and/or folders to already up in the site when you browse if. My site is empty with only the "/" folder in it.
Note: this is a brand new site, and nothing has been transferred from another hosting company.
I have verified the hosting account and received a message to that effect.
Any help would be appreciated. Thanks. Jack