Got my site up, purchased a "premiun" theme and configured it. Basic stuff is ther...now, as this is a corporate/business site I want to add:
1) a login page for our customers
2) some helpdesk system..users/customers of our software could go to a page, fill out a ticket and then internally we are notified of the ticket/issue. I'm assuming this could be as simple as a modified contact form, but seeking a more robust way to do this with more true help desk options for us once we get the ticket (tracking, status etc)
Do i need to add additional database functionality to do this or i guess what is the easiest yet robust way of doing this? Kinda new to wordpress but i should be able to figure it out with a few pointers..