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Thread: Is Bluehost servers down?

  1. #1
    Join Date
    Feb 2012
    Posts
    1

    Default Is Bluehost servers down?

    I can't access bluehost.com, any of my websites and mail accounts. Does anybody know why and the prospect of this?

  2. #2
    Join Date
    Aug 2010
    Posts
    16

    Default

    No, mine are up. What's your URL?

  3. #3
    Join Date
    Feb 2012
    Posts
    3

    Default

    Well I can't access bluehost.com or any of my mails either. Though I can access my website...

  4. #4
    Join Date
    Feb 2012
    Posts
    3

    Default

    PS: Haven't been able to do that the last 14 hours...

  5. #5
    Join Date
    Apr 2008
    Location
    Morgan Hill, CA
    Posts
    1,057

    Default

    I'd suggest calling their support number 1 (888) 401-4678 [1 (888) 401-HOST] if you can't get through to Live Chat on the Bluehost main page.

  6. #6
    Join Date
    Feb 2012
    Posts
    3

    Default

    That I did. But no help to get there...

    And:
    IP address: 74.220.195.50
    Host name: www.bluehost.com
    Alias:
    bluehost.com
    www.bluehost.com
    74.220.195.50 is from United States(US) in region North America

    TraceRoute to 74.220.195.50 [www.bluehost.com]

    Hop (ms) (ms) (ms) IP Address Host name
    1 0 0 0 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net
    2 1 1 1 4.69.145.13 ae-1-60.edge4.dallas3.level3.net
    3 3 3 3 77.67.71.221 xe-8-1-2.dal33.ip4.tinet.net
    4 45 45 46 89.149.184.185 xe-10-3-0.nyc30.ip4.tinet.net
    5 45 46 45 173.241.129.42 ace-data-centers-gw.ip4.tinet.net
    6 78 78 78 199.58.196.41 tg1-1.ar02.prov.acedc.net
    7 Timed out Timed out Timed out -
    8 Timed out Timed out Timed out -
    9 Timed out Timed out Timed out -
    10 Timed out Timed out Timed out -
    Trace aborted.

  7. #7
    Join Date
    Apr 2008
    Location
    Morgan Hill, CA
    Posts
    1,057

    Default

    I'm not sure that I'm understanding the traceroute listing correctly. It doesn't appear to be getting all the way to the Bluehost IP destination address.

    Perhaps someone more familiar with traceroute can clarify what the listing is showing.

  8. #8

    Default

    Quote Originally Posted by Bob Barr View Post
    I'm not sure that I'm understanding the traceroute listing correctly. It doesn't appear to be getting all the way to the Bluehost IP destination address.

    Perhaps someone more familiar with traceroute can clarify what the listing is showing.
    I think that bluehost has blocked the use of ping or traceroute to their servers. Most companies and businesses are blocking these because there are hackers now that are using those functions to do their dirty work. You should call their help lines to be sure. I know that one of the companies that I host with told me that they did this, so more will probably follow suit.

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