Thniking of Signing up
I just found out about bluehost and am thinking of signing up. The main purpose of my web site would be a photo gallery for friends and family. I will be using Gallery 2 and would like to know if anyone else is using it on bluehost and if so how is it working, any problems, issues etc. Also what is the PHP memory limit set to?
Thanks
Kenny
Since nobody answered your post, here is my feedback. My site gets the annoying CPU quota every single day frequently and it is getting on my nerves. I think there are better hosting companies out there.Originally Posted by ddpmacho
Mail Demi-God, emeritus, Mac Addict
This happens for 1-2 people per server on average, usually sites with poorly-written code. It's not something that happens to everyone, just people who use really intensive software. Under the current rules, you have to use up an entire CPU's worth of system resources for over 30 seconds to get banned. This is quite a lot of CPU time, and using that much cpu time slows down the websites of the other customers on your machine. Edit: Actually, we just increased the limit last week; you're now allowed to use twice as much as I said. This means you have to be responsible for more than 2.00 cpu load over a 30-second period with only your web code before we put the temporary ban on your account. That is very very lenient.
Have you looked in your ~/tmp/cpu_exceeded_logs/ directory to find out which scripts you're running that are causing you to go over limit?
Last edited by rando; 03-14-2006 at 02:26 PM.
I know of other customers of yours are also experiencing the same annoying CPU quota messages everyday. My site was running fine when I first moved to Bluehost and then suddenly one day, those messages started popping up for no reason!
Mail Demi-God, emeritus, Mac Addict
Again, this happens to less than 0.5% of customers on our machines. Have you looked to find out which of your programs is causing the problem?
My sites have been EXTREMLY slow lately, and no it's not poorly written code either, I have a test HTML page that goes something like this:
At times it's loads slower than dial-up for several people around the country, don't make excuses, server perfomance is on the decline lately around here.Code:<html> <title>Test Page</title> <body> <br> <center>This is a test page <br> <img src=http://www.MyDomainName.com/300kbImage.gif> </center> </body> </html>
Fix it, or you'll loose customers, plain and simple. And yes I've sent several support tickets in and this is the only responce I've got:
"Hi,
I am sorry you are experiencing delays and difficulties. We are
working hard to continue to provide quality service to our customers.
If you have any other questions, please don't hesitate to ask. Also,
you can find the answers to most of your questions at
http://helpdesk.bluehost.com/kb/ or our new forum located at
http://www.bluehostforum.com/
Thanks,
Benjamin
Support Team
Hosting Solutions
888.401.4678
"
Almost fed up customer.
John
Mail Demi-God, emeritus, Mac Addict
I assume the answer is no, so I looked it up for you. You've got some pretty badly unoptimized mysql queries running in your forum. You may want to consider adding better indexing to your tables.
CPU Quota issue...
I second this. This happens everyday when traffic peaks, but the service is cheap, so I'm not really expecting world class service.
Also will Bluehost increase their 250GB bandwidth to match industry standards? 350-500 range is acceptable.
Mail Demi-God, emeritus, Mac Addict
You should look in the tmp/cpu_exceeded_logs/ directory in your home directory. CPU Exceeded messages do not happen because of a misconfiguration on our end, they happen when software you are running is not well-written or well-optimized, and would be a problem on any shared host.
Many other hosts do not do anything to stop this from happening. On these hosts, you may receive what you perceive to be better service than you would get at bluehost, but only at the cost of degrading service for all of the other customers on the machine.
This is also not an issue of how many customers we have per machine; if you use enough cpu to have your cpu limited, you'd be using too much for a machine with 10 users or a machine with 1000 users. If you're getting cpu exceeded messages, you're using enough CPU to warrant having your own dedicated machine. Either your code is really really unoptimized (99% of the time) or you just have to realize that there's a point where you outgrow $7/month hosting due to the needs of your site (1% of the time).
If it isn't there, that mean I haven't had any yet?
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