Confused trying to set up FTP access
I'm trying to enable FTP access to my sites and am getting confused on several points.
Main account: jenandcal.org
Add-on domain: accardi-by-the-sea.org
The add-on account is accessible either via accardi.jenandcal.org or its own URL accardi-by-the-sea.org.
I've enabled anonymous FTP and allow anonymous uploads in CPanel (http://jenandcal.org/cpanel). I've also created several passworded FTP accounts, in the form of email@example.com.
1) The Anonymous FTP Controls page says to use http://firstname.lastname@example.org. The FTP Accounts Maintenance page says to use ftp.jenandcal.org. The former takes me to the Bluehost UnlimitedFTP java panel and appears to work, but I don't want my users seeing that. The latter just gives me error 421 "Unable to set up secure anonymous FTP" when I attempt to connect to it.
2) The FTP Accounts Maintenance page has several links at the bottom to access FTP log information. However, when I click on them, I get error 530 "Authentication failed".
3) If I attempt to connect to ftp://ftp.jenandcal.org I get the 530 "authentication failed" message. If I attempt to connect to ftp://email@example.com/ftp.jenandcal.org/ first I get a password prompt, then I get "authentication failed".
What I'd like is to simply be able to go to ftp://ftp.jeandcal.org and ftp://ftp.accardi-by-the-sea.org, but I haven't been able to figure out how to do that.